To prepare, here are some quick troubleshooting tips for clocks that don’t adjust correctly for DST.
This is the classic “unplug it and plug it back in” approach. However, it’s important to do this to ensure that a wired clock is syncing correctly and ready for the time change. Unplug it and wait an hour before plugging it back in. It should re-sync as it receives the time signal. This process that could take up to 24 hours, depending on the type of clock.
For a wireless clock, remove the battery and wait for the clock to come to a complete stop before reinstalling the battery. The clock should re-sync automatically within 24 hours.
Make sure the connections are solid and tight. This includes power cables, antennas and plugs.
If you are running battery-powered clocks, check the battery life. If the voltage is better than 1.5 volts, the batteries should survive the time change without problems. If they need to be changed, make sure you use all new batteries.
Make sure your system settings are dialed in. That includes checking that your system controller displays the correct time, time zone and DST setting.
You should also inspect the clock's network settings. Here's how to check those settings for various clock types:
Wi-Fi clocks – Check your network settings including SSID, passphrase and time server.
PoE (Power over Ethernet) clocks – Check your network time servers and the cables running from your network to the clock.
SiteSync IQ Wireless clocks: Check the power at the system controller.
If your clocks still fail to adjust for DST, contact our clocks experts at 1-800-328-8996. We will be happy to help!